RETURNS AND CANCELLATION

Cancellation Policy

We kyarate.com make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are not able to process and will be cancelled. This cancellation happens because of limitations on stock available for purchase, inaccuracies or errors in product information, pricing or problems identified by our trust and safety department. After such cancellation of orders our customer support team will communicate to you about this and your money will be refunded if already paid.

Cancellation by the Customer

If you wish to cancel the order you may call to customer support or mail us, we will cancel the order and your money will be refunded, in case we have already processed the order before your cancellation request, you just need to not accept the parcel when it reach at your door step. We will refund entire amount to you.

Refunds

kyarate.com will refund the money by same mode by which we have received the payment, like if net banking or debit card, we will refund money in your account. if credit card, we will refund in your credit card. ifyou purchase Cash On Delivery, we will refund in our kyarate.com wallet or by cheque or may deposit in your bank account. Typically your amount takes 3-5 Business days to get reflected in your Bank Account. In some cases, credit card issuing banks may take longer time to reflect the credit posted on the card. kyarate.com may give voucher also equivalent value to purchase in any transaction.

Shipping and COD Fees

If buyer to wish returns the goods or any services, we will accept returns in all cases, but if products or services has no fault, or if seller or kyarate.com has no fault, still buyer can return the order. In such cases buyer has to pay return shipping charges.

Exchange

Buyer may exchange goods or services if there is any defect in the products.Or its not as per promised in the advertisement.

Returns Policy

Buyer may return the products as per category return policy. For electronic items its 10 days, grocery and eatable item should be packed in original packaging.

If it is not as same as mentioned in the advertisement, or if outer packaging is tempered or damaged. But buyer has to inform within 12 Hours of receiving the goods, by email or phone to the kyarate.com to initiate the further process.

We cannot accept returns the few items like belongs to human hygiene, or those items which uses directly in the contact of human body.